Terms

FutureBox is a studio: you write songs with AI, sing on them yourself, clone your voice to read a podcast, and put a video to them. An account is free to open and you can use a real part of it without paying.

You need to be 18 or older to hold an account. If you are younger than that, a parent or guardian holds the account, agrees to this, and is responsible for what is made on it.

The songs, recordings, videos and shows you make here belong to you. FutureBox does not take ownership of them and does not license them to anybody else.

A song made with your free credits is a finished song. It is not marked, not degraded and not on loan; it is yours the same way a song made on a plan is. What a plan adds is more of them, the video engine, voice cloning and the rest — not the removal of something done to the free one.

Selling what you make: where this actually stands. The music engine behind FutureBox runs on FutureBox's own paid plan, and that plan carries a commercial licence over what is generated on it, with no credit to the engine required. What is not settled is whether that licence reaches through to you. The engine's owner told us in writing on 9 September 2026 that a member of a platform selling what they made under the platform's account is “not explicitly covered” by the terms of the plan we are on.

Where that stands as of 14 October 2026: better than it did. The engine's owner publishes a separate agreement covering exactly this — a platform bundling their service into its own and passing it on to its members — and that agreement permits it from the plan FutureBox is now on, and forbids it on the plans below. We read that as covering you. We have asked them to confirm it in writing and they have not yet answered.

So we are still not going to put it flatly, because that would be us betting on our own reading of somebody else's contract and you would be the one carrying the bet. We are negotiating the written confirmation now. What we will tell you meanwhile is this: what you make is yours, nobody else takes ownership of it, we believe the commercial licence does reach you, and the day that is in writing this page says so plainly. If you intend to release something commercially before then, ask us and we will tell you exactly where it stands rather than guess.

Three further limits worth knowing, because they are real and not fine print:

• A song the machine made on its own may not be yours to defend. Nobody takes it from you and you may sell it — that part is above and it stands. What is not settled, here or in most countries, is whether a piece of music generated purely from a prompt attracts the kind of copyright that lets you stop somebody else using something very like it. The usual answer is that protection follows human authorship. So the surest way to hold something defensible is to put yourself into it: sing on it in the Pro Booth, play on it, rewrite the arrangement, cut it into your own film. That is your performance and your work, and it is a different thing in law from a track a prompt produced. We are asking an attorney where this lands in South Africa specifically, and this page will say so plainly when we know.
• Generated music is not guaranteed to be unique. An AI model can produce something close to what it produced for somebody else. FutureBox cannot promise originality and does not warrant that anything generated here is free of somebody else's rights.
• Film, television, radio and studio games are outside that licence. Selling the song, streaming it, and putting it in your own videos are all covered. Placing generated music in a film, a television or radio broadcast, or a studio-published game is not, and needs a separate agreement with the engine's owner. If that is where a song of yours is going, tell us before you sign anything and we will point you at the right licence.
  YouTube, TikTok, Instagram and the platforms like them are not caught by this. They are named as being outside the restriction. It is the broadcast and cinema end that needs the separate licence, not your channel.

Beyond those, satisfy yourself before you release anything commercially. That is your call to make and it is not one this app can make for you.

These are the rules that get an account closed, and each exists because the harm is real rather than theoretical:

• Clone a voice that is not yours. A voice identifies a person. Cloning one without them is impersonation whatever it was meant for. You confirm the voice is your own before a clone is made, and that confirmation is kept.
• Train a sound on music you do not own. Same reason, same confirmation.
• Upload recordings you have no right to.
• Ask for a named person's voice or style. Prompts that name a real artist — “in the voice of”, “in the style of”, “sounds like” followed by somebody's name — are refused. Describe the sound instead: the tempo, the instruments, the era, the delivery. That is also how you get a result you are entitled to release.
• Impersonate anybody, or present a generated recording as a real person having said or sung something, or make anything built to be taken as a real recording of a real event.
• Use the app to make material that is illegal, that sexualises children, that incites violence against anybody, that harasses somebody, or that is a script for defrauding somebody — including anything read in the name of a bank, an insurer or an authority.
• Resell access, share one account among several people, or run the app through your own service without an agreement.

Break these and the account is suspended or closed. Where the law requires it, the matter is reported.

They are not only a document. Every prompt is checked on the server before it reaches an engine, by a fixed set of rules and then by a model that reads the sentence. A refused prompt costs you nothing: it is refused before any credit is taken and before anything is generated.

• A refusal says what it refused and, where there is one, what would work instead. It is not a wall.
• Refusals are recorded — the rule, where it happened, the time, and the first 200 characters of what was typed. Prompts that are allowed are not recorded this way.
• Six refusals in thirty days stops the account generating. A prompt that merely strayed near a famous name does not count towards that; the serious categories do. Nothing is deleted, and you can write and say why it is wrong.
• For video, for cloning a voice, and for training a sound, a request does not go ahead at all while the check cannot be run. Those three are refused rather than waved through.

No screen catches everything. This one will sometimes refuse something ordinary and will sometimes miss something it should have caught. When it refuses something it should not have, write and say so — that is how the rules get better rather than merely stricter.

FutureBox does not make music or voices itself. It is built on other people's engines — ElevenLabs for music, voices, cloning and transcription, Anthropic for the copilot. When you generate something, what you typed or recorded goes to them, and their rules travel with it.

Four things follow. They are not fine print: they are conditions of FutureBox being allowed to offer any of this, and they are written here because we are required to put them in front of you rather than merely comply with them ourselves.

• Their rules bind you the way they bind us. ElevenLabs' terms of service and prohibited use policy govern what may be made here, and nothing on this page may be more permissive than they are. Where the list above and their policy differ, the stricter one is what is in force. Their policy is published at elevenlabs.io/use-policy and it changes from time to time; the version in force is the current one.
• Nobody here is anybody's partner. FutureBox is not ElevenLabs' agent, partner, reseller or joint venturer, and neither are you. Do not describe yourself as working with them, endorsed by them, or acting for them.
• ElevenLabs can enforce this agreement directly. They are a third-party beneficiary of the agreement between you and FutureBox. In plain terms: the parts of this document that protect them, they may act on themselves, without going through us.
• They may process what you send them. By using the parts of FutureBox that reach an engine, you grant ElevenLabs, its affiliates and its subcontractors a non-exclusive right to process and use what you send, in order to provide and support the service. What that means in practice — including that a person may listen to a recording of you, and that the licence over a cloned voice outlives our copy of it — is set out in the privacy policy. Read it before you clone your voice, not after.

Nobody under 18's voice, at all. The voice engine's own rules prohibit sending it a recording of anybody under 18 — outright, with no parental-permission exception. So on an account a parent holds for somebody younger, the voice features are switched off: no cloning, no singing conversion, no reading in your own voice. The rest of the studio — writing, generating music, videos, the channel — works normally. This is not us being careful; it is a rule we are not allowed to waive.

You do not need an account here, and you do not need a lawyer, to have something taken down.

Tell us on the help page, with a link to what you have found and enough to show it is you. Anything that is a voice clone, a likeness or a recording of somebody who did not agree to it is taken down while it is looked at, rather than after. If it turns out to have been made from a cloned voice, that voice is deleted from the voice service as well as from here, and the account that made it is dealt with under the rules above.

The same page takes a copyright complaint, from a rights holder or from somebody acting for one.

You need to be 18 or older to hold an account and to pay for a plan. If you are younger than that, a parent or guardian holds the account and is responsible for what is made on it.

The kids room is part of a grown-up's account. The account holder, who is 18 or older, opens it from the welcome page, decides how much may be spent and for how long, and hands the phone over. That grown-up agrees to these terms for the child and is responsible for what is made in the room and for keeping an eye on it.

• What it does. A child makes songs, videos, stories, pictures, games and quizzes from words they type or say and from what they draw. The songs, stories, pictures and videos are made by AI engines, which can get things wrong; look at what was made before it goes anywhere else.
• What it does not have. No chat, no strangers, no shop and no sharing from inside the room. Buying happens on the parents page, which is the grown-up's.
• The clock and the allowance are tools for the grown-up. When the time or the credits run out the room closes and asks for a grown-up. They are not a promise that a child cannot reach the rest of a phone.
• A child's own voice is never sent to a voice engine. The microphone in the room turns speech into typed words; a recording made in the kids editor stays on the phone.

Generating costs credits. A plan includes an allowance every month; a top-up pack is bought separately.

• A month's allowance is for that month. It does not roll over, and it is granted on your first visit of the month rather than by a clock.
• Bought credits do not expire while your account exists, and are used before the month's allowance.
• A failed generation is refunded. Credits are taken before the work is asked for and given back if it does not happen. If you believe something was charged and not delivered, write and it will be put right.
• A top-up pack costs more per credit than a plan does. That is stated where the packs are shown; the plan is the cheaper way to get credits every month.
• Kids credits are for the kids room only. A kids pack puts credits on a balance of their own. They are spent only in the kids room, before any allowance set from the account's own credits; they cannot be moved to the account, used elsewhere in the app or paid out. They do not expire while the account exists, and a failed generation in the kids room is given back to that balance.
• A monthly kids pack renews until you stop it. Stop it any time from the parents page in the kids room. A month already paid for is not refunded and its credits stay; nothing more is charged after that.

Credits are the main limit: what a plan includes, and what you buy, is what you can make. On top of that a few things are limited so that one account cannot take the studio away from everybody else, or turn it into something it was not built for.

• Training a voice is strictly limited. Maker trains 1 voice in any 30 days, Studio 2 and Label 4, however many are deleted in between — on top of how many voices a plan may keep (1, 3 and 10). A voice may only ever be trained on your own voice, which you confirm each time. A training that fails is not counted.
• Reading aloud has a daily number on every plan (Maker 20 readings a day, Studio 60, Label 200), and each script has a length limit.
• Generating is braked per minute and per hour. A person making things never meets it; a script sending requests in a loop does, and is turned away until it stops.
• One account is one person, or one business on Label. Sharing a login between people, reselling access or credits, or making things for other people as a service through one account is not fair use.
• No automated use. Bots, scrapers and scripts that drive the app instead of a person are not allowed.
• An account that keeps meeting these limits on purpose, or works around them with several accounts, may be paused under “Suspending an account” below. Where it is fair to, you are told why first.

Plans are monthly and renew until you cancel. Payments are taken by Paystack; no card details pass through FutureBox.

Cancel any time, from inside the app. A month you have already paid for runs to its end — it is not refunded and it is not cut short. Nothing more is charged after that.

If a price changes, anybody on a plan is told by email before it applies to them, and can cancel first.

South African consumer law gives you rights that this document cannot take away, including in respect of goods and services that are not as described. Nothing here limits them.

You can delete your account from inside the app. It removes your songs, videos and episodes and every file behind them, any cloned voice — from the voice service as well as from here — any trained sound, your credits, your collaborations and your profile.

It cannot be undone. There is no grace period on purpose: keeping recordings of your voice for a month after you asked us to stop would be the opposite of what you asked for. If you are on a plan it is cancelled first, and if that cancellation fails nothing is deleted.

What deletion does not reach. The clone is deleted, and that is real. What outlives it is a licence the voice engine already holds over the recordings you gave it: by their terms it is perpetual and cannot be withdrawn, and their own retention limit for data generated about a voice is three years after your last contact with them, not the moment you press the button. We can delete what is ours and we can tell them to delete the model, and we do both. We cannot unwind a licence somebody else already has, and we are not going to imply otherwise on this page. If that is not acceptable to you, the answer is to not clone your voice — everything else here works without it.

The app is provided as it is. It is not promised to be available without interruption, and a generation is not promised to be good, unique, or fit for any particular purpose.

Parts of it depend on services run by other people — ElevenLabs for music and voices, Anthropic for the copilot, Supabase, Vercel, Paystack. If one of them is down or changes what it offers, the part of FutureBox that uses it is affected, and that is outside anyone's control here.

Where the law allows a limit, FutureBox's liability to you is limited to what you have paid it in the twelve months before whatever went wrong. Nothing here limits liability for death, personal injury, fraud, or anything else the law does not permit to be limited.

An account can be suspended or closed for breaking the rules above, for using the app in a way that costs money to serve and was obviously not intended, or where the law requires it. Where it is fair to do so you are told why and given a chance to answer.

If these change in a way that affects you, the date at the top changes and anybody with an account is told by email before it takes effect. Carrying on using the app after that is how you accept them; if you would rather not, delete the account.

South African law applies, and the courts of South Africa have jurisdiction.

This document is written in English, and the English version is the one that governs. Parts of the app are shown in Afrikaans; where a translation and this document disagree, this document is what was agreed to.

Ask about anything in this document on the help page. See also the privacy policy, which covers what is kept and who sees it.